Frequently Asked Questions

Everything you need to know about your Rieker footwear experience.

What makes Rieker shoes different from other brands?

Rieker shoes are engineered with our signature Antistress technology, which focuses on four key properties: lightweight construction, maximum flexibility, a 'roomier' fit for foot expansion, and superior shock absorption.

How do I determine my correct size?

Rieker uses European sizing. We provide a comprehensive size guide on each product page to help you convert your US or UK size to the appropriate EU measurement for the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn merchandise in its original packaging. Simply use our online portal to generate a return shipping label.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your shoes sooner.

Are Rieker shoes waterproof?

While many of our styles feature RiekerTex technology, which is water-resistant and breathable, not all shoes are fully waterproof. Please check the product descriptions for the RiekerTex icon.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.